SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of beradix (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://beradix.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Dresses in exactly as the pictures. It Looks awesome
Dress come, going for a month, but given that it began the Christmas holidays
Great dress!! The fabric is comfortable and soft. It is like the photo. I’ll upload a picture when I use it.
Synthetic. Life is not so good looks cheap fabric.
Nice dress, I liked it. The Our 42-44 village. Very nice tight.
Fantastic dress, looks much more expensive than it is. Fabric is nice and soft and fit is excellent. Very happy with this purchase!
THE floor is not a good dress
The quality is good. Seller recommend! Thank You
Size S is sat on 90/62/90 height 168. the dress is soft, thin, very fitting. so zhiruhi, did not think! your entire целюль and wrinkles will be visible. only for the perfect figure
Super take 1 size. Plus in France. I. Met. S top and m bottom. The j took on the. And Mr. Hot enough. Thick the closure is whole satisfied. Very. Pretty dress.
Very cute dress take your size Usual She size as in France
Dress is excellent. Come. It 'S for 29 days, long. All match the description. Thanks to the store.
Cool dress, very elegant
Very pretty nice. Fits well and the quality is great! Thank you! =)
I came across a marriage-All seams curves, not reported, and at the hem stitch out so that does not capture the edge. Necessary to alter the way. Money the stirring returned, thank you. Alter and will wear-a good idea, and fabric.
Received an order for a month in Karaganda. Pretty much. Size more Nai S and M. A little in the butt. Need to lose weight
Perfect dress, nice fabric sewn well
Dress cool, comfortable. Nothing to them not stick, high-quality welds. Zipper open))) went to perm 1, 5 months. Photo later
Dress is excellent, especially for the price! The fabric is good, color beautiful, sitting and looks great! My options: OG 97 ABOUT 95 height 160 cm. The Only Thing that I did not like the divergent section at the bottom and I cut it, Hem shorter. AND my opinion is that this dress perfect or close to perfect figures, or for girls without complexes, maybe the fabric flaws does not hide. Thank you! Recommend!
Super quality fabric fast delivery I recommend
Parcel arrived in 7 days, very fast. Material soft-touch and fits well. The Main Thing that would be in shape, and not sausage.
Order was satisfied. Synthetic fabric, tight, you need and unnecessary. Some stick Parcel tracking all over. Delivery fast. Thank you
Dress for the money are not very bad. Material synthetic knit. Do not shine, but emphasizes any bumps body (right down to the gum from shorts and stockings.). I don't like cutout angle front locked, if it would be right would look better, and the length is not reached, I shortened it to the castle, was much better. came quickly, did not communicate with.
I love it!!
A little in the shoulders, material comfort, but the castle mounds sticks